Terms & Conditions

Terms & Conditions 🐾

Welcome to Whisko! We’re thrilled to have you as part of our pet-loving community. By accessing and using our website or making a purchase from Whisko, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using the site.

2. Product Information

We make every effort to display accurate product details, including descriptions, pricing, and availability. However, we do not guarantee the accuracy of this information. We reserve the right to modify or discontinue any product or service without notice. In the event of an error in pricing or product information, we will contact you for approval before processing your order.

3. Ordering & Payments

  • Order Acceptance: Once you place an order, you will receive an email confirming your order. This email is an acknowledgment of receipt and does not constitute an acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.

  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods as available at checkout.

  • Pricing: Prices listed on our website are in USD and are subject to change without notice. Taxes and shipping charges are calculated at checkout.

4. Shipping & Delivery

  • Please refer to our Shipping & Delivery page for detailed information on processing times, shipping methods, and delivery expectations.

  • All shipping fees, including taxes and handling, are added at checkout.

5. Returns & Refunds

  • Our Refunds & Returns Policy outlines our procedures for returns and exchanges. If you’re unsatisfied with your order, please review the policy for detailed instructions on how to initiate a return or exchange.

  • We do not accept returns on personalized or custom-made items, unless defective.

6. Account Security

  • If you create an account with us, you are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

7. Intellectual Property

All content on the Whisko website, including text, images, logos, graphics, videos, and designs, are the property of Whisko and are protected by copyright laws. No part of the website may be reproduced, copied, or used without our written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Whisko will not be liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the website, even if we have been advised of the possibility of such damages. Our total liability is limited to the amount you paid for the product(s) in question.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy for details on how we collect, use, and protect your data.

10. Modifications to Terms

We reserve the right to update or change these Terms and Conditions at any time. Any updates will be posted on this page with a revised date. By continuing to use our website, you agree to any changes or revisions made to these Terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the state in which Whisko operates. Any disputes arising from the use of this website will be resolved in the appropriate courts of that jurisdiction.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please reach out to us:

  • Email: support@whisko.com

  • Phone: (123) 456-7890

  • Address: 123 Petlover Lane, Cityville, ST 12345